{"id":5383,"date":"2018-07-19T13:54:26","date_gmt":"2018-07-19T11:54:26","guid":{"rendered":"https:\/\/www.omarcoatings.com\/un-nuevo-paso-para-satisfaccion-de-nuestros-clientes\/"},"modified":"2018-09-21T12:51:18","modified_gmt":"2018-09-21T10:51:18","slug":"un-nouveau-pas-en-faveur-de-la-satisfaction-de-nos-clients","status":"publish","type":"post","link":"https:\/\/www.omarcoatings.com\/fr\/un-nouveau-pas-en-faveur-de-la-satisfaction-de-nos-clients\/","title":{"rendered":"Un nouveau pas en faveur de la satisfaction de nos clients"},"content":{"rendered":"<p>Depuis des ann\u00e9es, <strong>Omar Coatings a pour maxime la satisfaction de ses clients<\/strong>. C&#8217;est pourquoi il y a quelques mois, nous avons lanc\u00e9 une campagne pour mieux conna\u00eetre leur degr\u00e9 de satisfaction en leur envoyant des enqu\u00eates. Gr\u00e2ce \u00e0 leur collaboration et \u00e0 leurs r\u00e9ponses \u00e0 toutes nos questions, nous avons pu constater que nos r\u00e9sultats sont tr\u00e8s positifs, m\u00eame s\u2019il y a toujours des aspects \u00e0 am\u00e9liorer et c&#8217;est sur ces aspects que nous allons continuer \u00e0 porter nos efforts. Les opinions et les conseils formul\u00e9s par nos clients \u00e0 travers ces enqu\u00eates nous ont ouvert des voies pour am\u00e9liorer encore plus leur satisfaction \u00e0 notre \u00e9gard.<\/p>\n<p>Et nous n\u2019avons pas voulu laisser passer trop de temps pour r\u00e9pondre \u00e0 une des demandes sugg\u00e9r\u00e9es dans leurs r\u00e9ponses. Nous avons fait un pas <strong>important en innovant et en am\u00e9liorant l\u2019attention et le service \u00e0 nos clients<\/strong>. Aux mois de septembre\/octobre prochains, nos agents commerciaux auront pour mission de pr\u00e9senter un nouvel outil de travail original. Cette <strong>action sera men\u00e9e de mani\u00e8re globale dans les 27 pays o\u00f9 nous sommes pr\u00e9sents<\/strong>, mais avec une particularit\u00e9. Elle sera <strong>personnalis\u00e9e pour chaque pays et\/ou r\u00e9gion<\/strong>, puisqu\u2019en effet, les demandes de <strong>peintures, vernis et r\u00e9sines<\/strong> varient suivant la zone g\u00e9ographique, le climat et l\u2019\u00e9poque de l\u2019ann\u00e9e.\u00a0<strong>L\u2019\u00e9tude men\u00e9e par notre d\u00e9partement de d\u00e9veloppements permettra de personnaliser l&#8217;action<\/strong> en fonction de ces param\u00e8tres et aussi des n\u00e9cessit\u00e9s de chaque client, afin d\u2019offrir le plus d\u2019information et de r\u00e9sultats possibles et, le cas \u00e9ch\u00e9ant, une mise \u00e0 jour imm\u00e9diate si le client le demande.<\/p>\n<p>Le d\u00e9veloppement et la conception de ce nouvel outil, enti\u00e8rement fabriqu\u00e9 en carton recyclable et sans plastique, n\u2019est pas uniquement le reflet de notre nouvelle image et de notre nouveau slogan, <strong>Covering your life<\/strong>, mais aussi la preuve que nous respectons nos engagements en faveur de la pr\u00e9occupation pour l\u2019environnement.<\/p>\n<p>Avec <strong>plus de 70 ans d\u2019exp\u00e9rience dans le secteur des vernis et r\u00e9sines, Omar Coatings<\/strong> continue de miser sur l\u2019am\u00e9lioration de l&#8217;attention \u00e0 ses clients. Cette nouvelle action est un nouveau pas en avant pour r\u00e9pondre aux demandes de nos clients. Et ce ne sera pas le seul que nous donnerons dans cette ligne d\u2019am\u00e9lioration continue. Nous continuons \u00e0 travailler pour r\u00e9pondre aux besoins du march\u00e9, mais surtout \u00e0 ceux de nos clients.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Depuis des ann\u00e9es, Omar Coatings a pour maxime la satisfaction de ses clients. C&#8217;est pourquoi il y a quelques mois, nous avons lanc\u00e9 une campagne pour mieux conna\u00eetre leur degr\u00e9 de satisfaction en leur envoyant des enqu\u00eates. Gr\u00e2ce \u00e0 leur collaboration et \u00e0 leurs r\u00e9ponses \u00e0 toutes nos questions, nous avons pu constater que nos [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9054,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-5383","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entreprise"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Un nouveau pas en faveur de la satisfaction de nos clients - Omar Coatings<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.omarcoatings.com\/fr\/un-nouveau-pas-en-faveur-de-la-satisfaction-de-nos-clients\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Un nouveau pas en faveur de la satisfaction de nos clients - Omar Coatings\" \/>\n<meta property=\"og:description\" content=\"Depuis des ann\u00e9es, Omar Coatings a pour maxime la satisfaction de ses clients. C&#8217;est pourquoi il y a quelques mois, nous avons lanc\u00e9 une campagne pour mieux conna\u00eetre leur degr\u00e9 de satisfaction en leur envoyant des enqu\u00eates. 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